important

information

  • We open our website once a week Sundays at 5pm for orders until sold out and have a selection of our flavours/products available each week.
     

  • If you choose collection on checkout your order will usually be ready in a few days but you will be contacted to notify you with date and time frame.

 

  • If you choose Local delivery on checkout your order will be delivered the following weekend usually Sunday, please follow our social media pages for updates & timings.

  • If you choose postal on checkout your order will be posted withing 7 working days with DPD(UK mainland excluding NI) or Royal Mail (Northern Ireland).

  • Once ordered it is your responsibility to be in for delivery, If you aren’t home for local delivery and there isn’t a suitable place to leave it you will be required to collect it.

  • Due to the nature of the product we can’t take responsibility of products damaged by heat during the summer months when posted.

  • Please notify us if your parcel hasn’t arrived within 10 days of posting & we can claim it as a lost parcel with Royal Mail.

  • ALLERGENS - Butter(MILK), Sugar, Milk, Vanilla extract, Chocolate(MILK)(SOYA). Other toppings may contain other allergens.

  • Our fudge doesn’t contain nuts unless stated otherwise. Whilst allergens are stated above we can’t guarantee it’s free from any allergens due to being made in a kitchen that handles all allergens.

  • Please notify us of any allergies/intolerances before ordering.

  • We recommend eating your fudge as soon as you get it but it will last for 3 weeks from the day it is made, stored in a cool dry place in an airtight container.

  • Texture will vary slightly between batches due to them being homemade & different flavours.

  • We can cater for larger events, parties, Weddings (Wedding table favours) please email us to enquire about purchasing larger amounts.

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©2020 by Fudging Hell Ltd